How to Organize and Track the Return Shipment of Your Repaired KEYENCE Device

Introduction

Organizing and Tracking the Return Shipment of Your Repaired KEYENCE Device

When your KEYENCE device has been repaired, it will be securely shipped back to the return address you provided. This guide helps you efficiently organize and track the return shipment to ensure your device reaches you safely and on time.

Return Shipment Process Overview

After the repair is completed, your KEYENCE device is dispatched back to your specified delivery address. Below are important details to help you stay informed and prepared for the return shipment.

• Shipping Notification: You will receive an email containing shipping details and, if available, a tracking number.
• Shipment Tracking: Use the tracking number on the carrier's website to monitor the delivery status in real time.
• Delivery Address Verification: Ensure the delivery address you provided during repair is current and accessible to avoid delays or delivery issues.
• Delivery Timeframe: Typically, return shipments arrive within a few business days after repair completion. If delays occur, check the shipment status via tracking.

What to Do if You Have Questions or Don’t Receive a Shipping Notification

If you have any questions regarding the return shipment or if you do not receive a shipping notification, please contact KEYENCE customer support for assistance. You can reach them through the following link: https://www.keyence.de/support/

By following these steps, you can keep track of your repaired KEYENCE device’s return and ensure a smooth delivery experience.

Additional Resources

For more information on repair procedures, warranty policies, and other service topics, please visit the KEYENCE Germany support site at https://www.keyence.de/support/