How to Receive Updates and Notifications About Your Repair Request Status

K-Repair keeps you informed with automatic updates and notifications regarding the status of your repair request, ensuring transparency and minimal effort throughout the process.

How You Receive Repair Status Updates

Once you submit your repair request, K-Repair sends a confirmation email including a unique repair order number. You will then receive further email notifications whenever the status of your device changes, such as when it arrives at the repair center, during the repair progress, and upon shipment back to you.

Track Your Repair Status Online Anytime

In addition to email updates, you can check the current status of your repair online at any time by visiting the K-Repair support page for Keyence Germany.

Simply go to https://www.keyence.de/support/user/service/repair.jsp and enter your repair order number to view detailed repair progress and information.

Stay Informed with K-Repair

K-Repair is committed to providing a customer-centric approach by offering clear, process-oriented updates and ensuring you can follow your repair with minimal effort and maximum transparency. Should you have any questions or require assistance, please contact our support team through the Keyence Germany support portal.

For more information, visit https://www.keyence.de/support/ to explore additional resources and contact options.